These Terms of Use govern access to and use of the website, technology service pages, inquiry forms, software or support platforms, and any products or services offered online by ANDON TECHNOLOGIES LIMITED.

1. Acceptance of Terms

By accessing or using the website, requesting a quote, placing an order, creating an account, making a booking, paying an invoice, downloading materials, or otherwise using any online service made available by the company, you agree to be bound by these Terms of Use and by any other applicable policies, quotations, statements of work, service schedules, booking terms, or transaction specific conditions that may apply.

2. Eligibility and Authority

You represent that you are legally capable of entering into a binding agreement and, where you act on behalf of a company, organization, or another person, that you have the authority to bind that party.

3. Website Content and Informational Use

The website content is provided for general information and commercial engagement purposes. The company may update, withdraw, suspend, or change any part of the website, its products, service descriptions, pricing, features, or availability at any time without prior notice unless otherwise required by law or contract.

Descriptions, illustrations, timelines, specifications, portfolio samples, case studies, or promotional statements are provided for general guidance and may be subject to change, customization, availability, technical limits, vendor lead times, or project scope.

4. Orders, Bookings, Quotes, and Contracts

A request submitted through the website does not automatically create a binding contract unless and until the company accepts the request, confirms the order, issues a formal acceptance, begins performance under agreed terms, or receives payment under a valid quotation, invoice, proposal, or service agreement.

The company reserves the right to reject, limit, or cancel any order, booking, quote request, or account registration for lawful reasons, including pricing errors, stock issues, technical issues, fraud concerns, identity concerns, availability limits, or compliance reasons.

Where a formal quotation, invoice, proposal, event brief, service agreement, subscription plan, statement of work, or purchase order applies, that document will supplement these Terms and will prevail to the extent of any direct inconsistency.

5. Pricing and Payment

Prices, fees, retainers, deposits, subscription charges, and other commercial terms displayed on the website are subject to change without notice unless otherwise agreed in writing.

Taxes, delivery charges, implementation costs, setup fees, travel costs, third-party vendor charges, customs charges, and payment processing charges may apply depending on the product or service and may be shown separately or incorporated into a quotation.

The customer is responsible for providing complete and accurate billing information and for making payment when due. Late payment may result in suspension, delayed delivery, rescheduling, cancellation, withholding of deliverables, or additional charges where lawful and contractually permitted.

6. Accounts, Credentials, and Security

Where account creation or login access is provided, users are responsible for maintaining the confidentiality of their credentials and for all activities occurring under their account unless caused by the company’s own fault.

The company may suspend or terminate accounts, reset credentials, or restrict access where it reasonably suspects unauthorized access, fraud, abuse, nonpayment, legal noncompliance, or security risk.

7. Acceptable Use

Users must not use the website or any company service for any unlawful, fraudulent, abusive, defamatory, infringing, harmful, or security-threatening purpose.

Users must not attempt to gain unauthorized access to systems, upload malicious code, interfere with website availability, copy or scrape content unlawfully, misrepresent identity, or use the website in a manner that could damage the company, its clients, vendors, or infrastructure.

Users must provide accurate information and cooperate reasonably with any verification, onboarding, fulfillment, or support requirements applicable to the service.

8. Intellectual Property

Unless otherwise stated in writing, the website, its design, text, graphics, logos, branding elements, software, compilations, documents, images, and other content are owned by or licensed to the company and are protected by intellectual property, contract, and unfair competition laws.

No content may be copied, modified, distributed, published, displayed, reverse engineered, resold, or exploited without prior written permission except as permitted by applicable law or by the company’s written authorization.

Where customer materials are supplied to the company, the customer warrants that it has the necessary rights to use those materials and grants the company the rights reasonably required to perform the relevant service.

9. Project Materials, Deliverables, and Ownership

Ownership of deliverables, source files, reports, code, content, concepts, designs, databases, campaign assets, technical documentation, media, or other work product may depend on the applicable contract, quotation, statement of work, or invoice terms.

Unless expressly agreed otherwise in writing, the company retains ownership of its preexisting materials, tools, methods, templates, know-how, frameworks, and all intellectual property not specifically assigned to the customer.

10. Third Party Services and Dependencies

The company may rely on third-party vendors, payment processors, cloud providers, hosting providers, internet providers, logistics companies, event venues, decorators, caterers, OEMs, software licensors, regulators, or other external dependencies. The company is not responsible for delays, restrictions, outages, policy changes, or failures caused solely by such third parties beyond its reasonable control, although it may take commercially reasonable steps to mitigate the impact.

11. Cancellations, Rescheduling, and Refunds

Cancellations, rescheduling requests, returns, replacements, and refund rights are governed by the company’s Refund Policy together with any contract-specific terms, quote terms, booking terms, or subscription terms applicable to the transaction.

12. Disclaimers

To the fullest extent permitted by law, the website and its content are provided on an as available and as is basis without warranties of any kind except where a warranty cannot lawfully be excluded.

The company does not guarantee uninterrupted access, error-free operation, specific commercial results, third-party compatibility, uninterrupted website availability, or universal suitability for every user’s purpose unless expressly agreed in writing.

13. Limitation of Liability

To the fullest extent permitted by law, the company shall not be liable for indirect, incidental, special, consequential, punitive, exemplary, or loss of profit, revenue, goodwill, business opportunity, expected savings, or data arising from or related to the website or any transaction.

Where liability cannot be fully excluded, the company’s aggregate liability for claims arising out of a particular transaction or use of the website shall be limited to the amount actually paid by the claimant to the company for the relevant product or service giving rise to the claim, except where applicable law provides otherwise.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is unlawful, or any other liability that cannot lawfully be excluded or limited.

14. Indemnity

You agree to indemnify and hold the company, its officers, directors, employees, contractors, and affiliates harmless from claims, losses, liabilities, expenses, and costs arising out of your breach of these Terms, misuse of the website, violation of law, infringement of rights, or information or materials supplied by you in connection with the service.

15. Suspension and Termination

The company may suspend or terminate access to the website or services, refuse new transactions, cancel pending engagements, or take protective action where it reasonably believes such action is necessary for security, legal compliance, fraud prevention, operational integrity, or enforcement of these Terms.

Termination or suspension does not affect accrued rights, payment obligations, intellectual property rights, confidentiality obligations, dispute clauses, or other provisions that by their nature should survive.

16. Governing Law and Dispute Resolution

These Terms shall be governed by the laws applicable in Nigeria unless another governing law is expressly stated in a transaction-specific agreement.

The parties should first attempt to resolve disputes in good faith through direct communication. If resolution is not achieved, either party may pursue lawful remedies before a court or other dispute forum with competent jurisdiction, subject to any binding dispute clause separately agreed in writing.

17. Changes to Terms

The company may revise these Terms from time to time. Updated Terms will be posted on the website with a revised effective date. Continued use of the website after the revised Terms become effective may constitute acceptance of the changes to the extent permitted by law.

18. Contact Information

Questions about these Terms may be sent to ANDON TECHNOLOGIES LIMITED using the contact details published on the website, including the official support email and registered business address.

Frequently Asked Questions